As you know, Amazon closed my account on 31/12/2022 and then re-opened it on 05/01/2023 which resulted in an array of data losses, including resetting all of my titles back to old versions and screwing up the number of Kindle Unlimited page reads I’d achieved.

Unfortunately, despite chasing them for over two months, Amazon are refusing to acknowledge that I amassed over 150,000 page reads during December 2022, instead crediting my account with just 500 page reads. This equates to a loss of approximately $500 of income. I have a mass of evidence that any sensible person could clearly see backs up my claim, but alas, I have not yet found that sensible person to speak to at Amazon.

Therefore, for anybody who read any of my books via Kindle Unlimited during December 2022, I have not been paid for those reads. This includes the new titles I published during December 2022, which you might have read during the first few weeks of their release, such as:

• Cold Moon (The final Canis Hall instalment)
• Sweet Desire, Forbidden Fruit (The eighth book in the Daniel Lawson series)
• Counter Canter (by Sarah Fennel)

To be honest, I’m getting tired of fighting Amazon about this, so I’m now withdrawing all of my books from Kindle Unlimited. Therefore, if you would like to read any of my books on KU, I suggest you download a copy now, before they disappear.

I’m sorry to do this, but I am no longer able to trust Amazon to do the right thing and correct their mistake and pay royalties to their authors fairly and I don’t want to get into a similar position again where I spend time and resources advertising my books, and not be fairly compensated for my efforts. Unfortunately, my story is certainly not an isolated incident and many authors have lost faith in the company.

All of my books will remain for sale with Amazon for now, but I am in the process of making all of my books available on B&N, Kobo, Radish, Smashwords, Apple, Google etc. In the future, if you are not wedded to purchasing books via Amazon, you might like to purchase them from an alternative retailer. I am certainly not going to be using Amazon again, after the way I have been treated on this occasion.

If you would like to contact Amazon to make them aware of your frustration that they are withholding royalties from an author whose books you read during December 2022 on Kindle Unlimited, then email addresses which might gain you a response are ajassy@amazon.com or jeff@amazon.com. I’m very happy to provide you with further evidence to back up my claims.

Of course, if my outstanding royalties are paid, I will consider returning some of my titles to Kindle Unlimited, but for now I’m afraid they won’t be available (although KU runs in a three monthly cycle, so some titles might continue to be available on KU until around the end of May).

Thank you for your support and understanding in this matter.

#AmazonKDP #Amazon #KindleUnlimited